- Click on "Tools" in the top menu of the first window that has the "Connect" button.
- Click on "Settings..."
- Click the "Rules Engine" tab
- Check the "Use Rules Engine" if not checked already.
- Under "Connection Maintenance" choose "Maintain estalished connection regardless of other network availability".
- Click "Ok"
Saturday, May 2, 2009
Sprint SmartView Connectivity Problems
Some folks use laptops to assist them at crime scenes, accessing the internet with their air cards to research DVR problems, codec issues, manuals, and so forth.
Sprint is a popular contractor in government circles. Their SmartView connection software has an interesting settings issue in Windows - and it only seems to pop-up at random.
It's an odd error - saying that the computer is already connected to the internet, thus SmartView is unable to make the outgoing connection.
Error - "External Connection is already present."
Solution (thanks to P Burger from Perrysburg, OH):
The sad thing about this: Sprint's help system doesn't contain any info about this issue.
I hope this tip helps relieve a little frustration in connecting to the internet with Sprint.