Tuesday, July 7, 2009

What happened to my audio?

A reader writes in to ask about the audio functionality whilst playing back video in Photoshop CS4. He knows that there is audio present in the file, but Photoshop won't play it back.

It turns out, an errant click of the mouse was at fault. I asked him to look at the time line and describe the speaker icon. If it looks like this ...

then audio is muted. You want it to look like this ...

Once restored, the audio played back fine.

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