Hidden files

I recently received a help request. The investigator had a Lorex DVR and was trying to download files to his USB flash drive. He seemed to be doing everything right. Yet, no files were on the drive after completion of the process … or were there?

For some reason, Windows had assigned .264 files as hidden or an unknown file type. As such, the .264 files weren't being displayed. The fix is quick and simple. In Tools>Folder Options, make sure to show hidden files and folders.

With this quick fix, the problem was solved.