tag:blogger.com,1999:blog-8904768098307558342.post4764780111457220368..comments2024-02-17T22:19:00.650-08:00Comments on Forensic Multimedia Analysis Blog: Parallels Upgrade - version 4.0 released - sort ofJim Hoerricks, PhDhttp://www.blogger.com/profile/07370775585003351900noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-8904768098307558342.post-10970084611224591702008-11-26T15:06:00.000-08:002008-11-26T15:06:00.000-08:00Sad to say, I tried and tried to get in touch with...Sad to say, I tried and tried to get in touch with a live person and to get their download servers to work. I even received a piece of spam saying that they didn't anticipate the response and that I should try again. I did try again ... and try again ... and again.<BR/><BR/>I eventually filed a claim with PayPal to have the money refunded for non-delivery of goods. Today, the refund was posted toJim Hoerricks, PhDhttps://www.blogger.com/profile/07370775585003351900noreply@blogger.comtag:blogger.com,1999:blog-8904768098307558342.post-58641495862985891892008-11-12T05:10:00.000-08:002008-11-12T05:10:00.000-08:00It's 5am - and the download link has been removed ...It's 5am - and the download link has been removed from the site. It's time to request a refund.Jim Hoerricks, PhDhttps://www.blogger.com/profile/07370775585003351900noreply@blogger.comtag:blogger.com,1999:blog-8904768098307558342.post-17474484747151414562008-11-11T20:44:00.000-08:002008-11-11T20:44:00.000-08:00They're up the road in Calabasas. I could have pic...They're up the road in Calabasas. I could have picked up a copy from their offices, driven back, installed the program, and been enjoying the supposed benefits of version 4 in less time than it took for "Kimberly" to tell me to wait until tomorrow.<BR/><BR/>Here's hoping someone in their marketing dept has a Google alert set to pick up news of Parallels on the web ... and has the sense to invite Jim Hoerricks, PhDhttps://www.blogger.com/profile/07370775585003351900noreply@blogger.comtag:blogger.com,1999:blog-8904768098307558342.post-88191757026300572682008-11-11T20:39:00.000-08:002008-11-11T20:39:00.000-08:00You would think ..." Unfortunately due to the popu...You would think ...<BR/><BR/>" Unfortunately due to the popularity of this program our download servers are under a tremendous amount of strain. We recommend retrying your download tomorrow when there may not be quite as many customers downloading this program. I apologize for any inconvenience this may have caused you.<BR/><BR/>Thank you,<BR/><BR/>Kimberly <BR/>Customer Service Representative"<Jim Hoerricks, PhDhttps://www.blogger.com/profile/07370775585003351900noreply@blogger.comtag:blogger.com,1999:blog-8904768098307558342.post-62181034578665238202008-11-11T18:17:00.000-08:002008-11-11T18:17:00.000-08:00If it's any small comfort, you're not alone. I've ...If it's any small comfort, you're not alone. I've tried different browsers and different routes and even over my VPN, where I got about 85% done before it quit. Hope the install works halfway well once it finally downloads...Anonymousnoreply@blogger.com